Policies

SHIPPING

Please allow up to 5 weeks for shipping and production time.

Shipments are made via Canada Post and usually take 4-10 business days within Canada and the United States. If you are purchasing the item from another country other than Canada or the United States please contact me about shipping times. You will receive a tracking number for your order.


–Stamps & Postage–

All That’s Lovely doesn’t include stamps with the invitations. It is the customers responsibility to take the sample invitation to the Post Office to have it weighed and measured to see how much you will need to pay for postage.

 

–Duties & Taxes on International Shipments– 

Some countries charge tax and duties on international shipments. As the buyer, you are responsible for all taxes, duties and other charges your home country may make. Please look into the shipping policies of your home country before placing your order.


–Rush Orders & Express Shipping–

If you would like a rush order on the invitations (If you will be needing it before 5 weeks) there is a $50 charge. Shipping will also be more expensive. Please contact me about shipping prices for your rush order.


–Damages or Losses–

All That’s Lovely does not take responsibility for damages or losses during shipping.


REFUNDS AND EXCHANGES

All Thats Lovely does not give returns/ exchanges or refunds due to the custom nature of each invitation.
Once a deposit has been paid it is non-refundable. The deposit allows me to start buying supplies and start the process of putting the invitations together.


–Colours and Printing–

All computer monitors are different, so your printed invitation may not match what you see on your monitor. Your printed invitations will be close to the colours shown, but due to the custom nature of printing, these colours may not match perfectly.

Colour changes are free, however some colours may not come out the way you want it to, for this reason I suggest getting a printed sample.


–Importance of Samples–

I highly suggest getting a sample invitation for only $12. Samples can be customized in colour but not in text. Samples are printed and shipped within 2 days and will arrive in 4-6 business days.


CUSTOMIZATIONS

If you would like a customized invitation there is an extra $20 charge to any of the invitations.

Rebecca - Hello I am interested in wedding invitations. Is the only way to purchase online or do you have a shop?

admin - Hi Rebecca,
You have the option to order via my online shop or you can purchase them directly from me.
If you would like more information feel free to contact me via the “Drop us a note” option and
I will give you more information :).
Amber

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